Orders & Shipment

The Provider will not ship any orders until it has verified that payment has been made.Shipments of goods will usually be made by EXPRESS MESSAGE, according to the destination freely designated by the USER.

Delivery times will be between 2 and 6 days, depending on the destination. They shall be understood to be approximate, the delay not constituting an essential breach.

The PROVIDER shall not assume any responsibility when the delivery of the product or service does not take place due to false, inaccurate or incomplete data provided by the USER.

Delivery will be considered to have been made when the carrier has placed the products at the USER’s disposal and the USER, or the USER’s delegate, has signed the delivery receipt document.

It is the responsibility of the USER to check the products on receipt and to state any reservations and complaints that may be justified in the delivery receipt document.

Any complaint that the USER considers appropriate will be dealt with as soon as possible, and can be made at the following contact address: info@ludicwine.com.